Welcome to WELIVE
We guarantee a safe, tranquil, and automated experience. By removing contact with receptionists and personnel, limiting crowds, and making everything controlled by your personal cell phone we offer a 100% Covid free experience.
Once your stay is booked and paid for your access codes will be sent and by simply downloading the MAHOSY app from google play or the apple store you will have access to enter your room and complete control over your experience while staying with us.
Worried about if you have questions, concerns, or need assistance during your stay?
Don’t be! You will have the possibility to directly contact our staff via the app or by our dedicated Whatsapp number and we will accommodate all your questions and needs.
And you won’t need to worry about your phone battery dying as our facilities are equipped with numerous charging stations throughout.
A detailed guide for using the MAHOSY app during your stay
Ringraziandoti ancora per aver scelto di soggiornare presso la nostra struttura, cogliamo l’occasione per illustrarti alcuni passaggi che renderanno il tuo ingresso a Welive più semplice e veloce.
The first simple step is to download the free MAHOSY app to your smartphone which can be done in advance or upon arrival at WeLive.
We remind you however that the MAHOSY app will activate only in the vicinity of the WeLive facilities.
We remind you however that the MAHOSY app will activate only in the vicinity of the WeLive facilities.
- First, click to open the app and register as a new user.
- Fill out your personal data making sure to use the same email address as the one for making the booking on the welivecarpi.com or booking.com websites.
- Complete the operation by inserting an easy to remember password.
- Perfect! Starting at 2:00 pm you will have access to the app with the email and password to check-in
- First, click to open the app and register as a new user.
- Fill out your personal data making sure to use the same email address as the one for making the booking on the welivecarpi.com or booking.com websites.
- Complete the operation by inserting an easy to remember password.
- Perfect! Starting at 2:00 pm you will have access to the app with the email and password to check-in
- Approaching the main door found at the address Corso Roma 32, click on the “check-in” icon in the App and 4 messages will pop up that need your consent.
- Clicking on the first and agree to give the MAHOSY app access to your position.
- Lastly, click on the fourth option at the bottom. In the options of your smartphone select “wifi WeLive guest” and insert the password all in lowercase.
- Approaching the main door found at the address Corso Roma 32, click on the “check-in” icon in the App and 4 messages will pop up that need your consent.
- Clicking on the first and agree to give the MAHOSY app access to your position.
- Lastly, click on the fourth option at the bottom. In the options of your smartphone select “wifi WeLive guest” and insert the password all in lowercase.
Now you will have access to all of the options and services for your room. Click on the central icon and select the door you want to open: Palace door, Welive door, or room door.
Now you will have access to all of the options and services for your room. Click on the central icon and select the door you want to open: Palace door, Welive door, or room door.
If you have chosen to try the plus version of WeLive, instead of the classic manual functions, directly from your smartphone you will have the possibility to activate and deactivate the lights in your room and bathroom as you wish, access the Wellness Room, open the refrigerator cellar in the Honesty Bar area, and taste our selection of wines.
Remember that each guest (maximum 2) can download the app to their smartphone and use the same credentials received during the booking.
MAHOSY
Download the App
MAHOSY
Download the App